• 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
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  • 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
ATTENTION!!! We have upgraded to a new payment portal. Old login information will not work. Customers on Auto-Pay, your payments WILL NOT be automatically deducted. Please register for a new account by clicking “Pay Your Bill”, then “Register” at the top right. Click here for a step-by-step guide to help register your new account.
Erie Water Works

Resources

Resource Types
  • New Payment Portal Registration Guide
  • 2025 Scope of Accreditation
  • 2025 Certificate Cover Letter
  • 2025 Certificate of Accreditation
  • Letter to Customers – Phase 4
  • Lead Line Grant Project FAQs – Phase 4
  • Licensed Backflow Tester List
  • McKean 2024 Water Quality Report
  • ERIE 2024 Water Quality Report
  • Lead Line Grant Project FAQs – Phase 3
  • Letter to Customers – Phase 3
  • 2024 Scope of Accreditation
  • Temporary Construction Easement Agreement
  • Project Area D Maps
  • 2021 Capital Project Descriptions
  • Application for Employment
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24 Hour Emergency: (814) 870-8087

or to report a water main break

Customer Service and Billing: (814) 870-8000 ext. 71
Water Quality Questions: (814) 870-8000 ext. 410

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  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
  • 814.870.8000
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  • Pay Your Bill
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