Critical Customer Service Response
Engineering Services
Located at our West 12th Street facility, our Engineering Services Department oversees Capital Project planning and implementation, the development of service area expansion, construction and water main extension projects, as well as field inspections. We are open Monday through Friday from 8:00 AM to 4:30 PM except for holidays. You may complete this form by either filling out the form fields below or by downloading the PDF document and sending it in via email or paper mail. If you have any questions regarding our Critical Customer Notification, please call us at (814) 870-8000 Ext 207.
- Engineering, Distribution, & Meter Service Center
- 240 West 12th St.
- Erie, Pennsylvania 16501
- 814.870.8000
Critical Customer Service Response